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FAQ

SHIPPING

How do you ship orders?

Merchandise is shipped by USPS Domestic Standard Shipping 1-3  business days after the order is placed. Free Domestic Standard Shipping for purchases $75 and over (pre-tax) to addresses within the continental United States. We will not deliver to P.O. Boxes.

Orders placed on Saturdays and Sundays will be processed the following business day (excluding public holidays).

 

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. So She She Jewelry Bar is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Most countries calculate shipping charges, taxes, tariffs and duties at checkout and the customer owes nothing additional at delivery.

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RETURNS

What is your return policy?

If you are not fully satisfied with your purchase from So She She Jewelry Bar,  please contact our Customer Care team. Unworn merchandise must be returned in original packaging within 7 days from delivery date to qualify for a refund ,exchange or store credit. We do not cover your return shipping costs. 

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PRODUCTS NOT AVAILABLE FOR REFUND STORE CREDIT or EXCHANGE. 

  • Earrings

  • Sale Items

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Shipping charges are non-refundable. 

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For damaged items, we will replace them if in stock. If not you will be notified of wait time and you can then choose to replace or receive a store credit

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Refund, store credit or exchange will NOT be permitted after 7 days from the delivery date.

 

ALL SALE items are FINAL SALE and are not eligible for exchange or store credit. ​

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PRIVACY

We respect your privacy.  We do not share any of your information to third parties. 

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